Axis C · Structure

Governance, Policies and Due Diligence

Move from diagnosis to continuous management

Organizational structures, policies and decision flows that embed human rights in governance and prevent impacts on people.

Services

4 services in this axis

Each proposal is sized to the organization, the territory and the moment. Open a service to see what it includes and what is delivered.

Human Rights Due Diligence ArchitectureBusiness and Human RightsDesign of processes to identify, prevent, mitigate and account for impacts, aligned with the UN Guiding Principles, OECD guidelines and European requirements (CSDDD).
For whom
Corporate governance, compliance, procurement, legal and sustainability teams.
Format
Modular implementation project in three phases.

What it includes

  • Drafting or updating the Human Rights Policy
  • Due diligence flows for new business and supplier onboarding
  • Contractual criteria, standard clauses and responsibility matrix
  • Technical training for implementation in operational areas

Deliverables

  • Human Rights Policy and sector guidelines
  • Due diligence manual with flowcharts and RACI matrix
  • Supplier approval and ongoing monitoring guide

What sets Jornadas apart. Simultaneous alignment with Brazilian regulation and the international requirements that reach exporters and global value chains.

Request a proposal for Human Rights Due Diligence Architecture
Listening Channels and Grievance MechanismsBusiness and Human RightsDesign and improvement of grievance and whistleblowing channels aligned with the effectiveness criteria of Principle 31 of the UN Guiding Principles.
For whom
Ombudsman offices, ethics committees, internal audit, community relations and sustainability.
Format
Process redesign project or ongoing mentoring for ombudsman offices.

What it includes

  • Diagnosis of bottlenecks in current channels
  • Flows with confidentiality, territorial accessibility and safeguards against retaliation
  • Protocols for registering, investigating and responding to complainants
  • Resolution and learning indicators

Deliverables

  • Operating protocol for the grievance mechanism
  • Non-retaliation and whistleblower protection policy
  • Dashboard of response time and resolution indicators

What sets Jornadas apart. Channels designed to address concerns early, respond to those who raise them and open a path to remedy when appropriate.

Request a proposal for Listening Channels and Grievance Mechanisms
Support for Sensitive Cases, Complaints and OmbudsmanBusiness and Human RightsTechnical support to investigate, classify and refer serious complaints, such as harassment, discrimination and abuses in suppliers and communities.
For whom
Ombudsman offices, ethics and conduct committees, human resources, legal and compliance.
Format
Case-by-case support or monthly retainer for contingencies.

What it includes

  • Triage using a risk and severity matrix
  • Support in conducting interviews with sound methodology and appropriate care
  • Independent analysis of evidence and final opinions
  • Identification of control failures and recommendations to prevent recurrence

Deliverables

  • Case report with actionable recommendations
  • Opinion with safeguards for the parties involved
  • Half-yearly report on trends and weaknesses

What sets Jornadas apart. Impartiality, legal technique and appropriate care for the people involved, for safer decisions by the ethics committee.

Request a proposal for Support for Sensitive Cases, Complaints and Ombudsman
Advisory to Thematic and Executive CommitteesBusiness and Human RightsDisaster Risk ManagementOngoing technical support for decision-making bodies on sustainability, human rights, risk management and crisis response.
For whom
Boards of directors, statutory committees, crisis committees and executive boards.
Format
Ongoing advisory with regular meetings and consulting support.

What it includes

  • Scenario analysis and technical notes ahead of deliberations
  • Partners’ participation in strategic committee sessions
  • Support with minutes, action plans and accountability
  • Periodic review of the organization’s socio-environmental risk appetite

Deliverables

  • Technical notes and briefings for agendas
  • Technical follow-up of approved action plans
  • Half-yearly compliance and governance summary

What sets Jornadas apart. Executive experience and a systemic view brought directly to decision-making bodies.

Request a proposal for Advisory to Thematic and Executive Committees

Not sure which service fits your case?

Describe the context and the founding partners will suggest a starting point.

Contact us